Galaxy Hub Capital
FAQ's
Galaxy Hub Capital FAQ

Frequently Asked Questions

Here you can find all the frequently asked questions. If your questions are un answered then you can proceed to contact support via telegram or by sending a ticket.

General questions

What are Galaxy Hub Capital's activities related to?

Galaxy Hub Capital’s core focus revolves around harnessing the immense potential of the cryptocurrency market. Guided by meticulous research and analysis, the company identifies and seizes promising investment opportunities within the dynamic world of digital assets. Galaxy Hub Capital’s expertise extends beyond mere investments. The company actively engages in trading cryptocurrencies on various exchanges, leveraging market trends to optimize returns for its clients.

At the heart of Galaxy Hub Capital success lies its proprietary marvel, the Galaxy Hub Capital Bot. This state-of-the-art trading bot, fortified with artificial intelligence and machine learning, revolutionizes the investment landscape. Galaxy Hub Capital Bot doesn’t merely trade, it strategizes. By assimilating vast datasets, it predicts market movements, executes trades with unmatched precision, and maximizes profits for investors. This fusion of cutting-edge technology and financial acumen positions Galaxy Hub Capital at the forefront of profit-making in the cryptocurrency arena.

.Com Bot is a sophisticated trading bot developed by Galaxy Hub Capital's team of experts. It combines artificial intelligence and machine learning algorithms to analyze market trends, execute trades, and optimize investment portfolios in real-time. This fusion of AI and ML empowers Galaxy Hub Capital to make data-driven investment decisions with unparalleled accuracy and efficiency. You can learn more about the advantages of Galaxy Hub Capital Bot in our White Paper.

Definitely no! Our trading bot functions independently and is closely monitored by our team of professionals. Moreover, it is exclusively accessible through our website, eliminating the need to link it to your personal trading account on a different platform. As soon as you become an investor on our platform, Galaxy Hub Capital Bot will automatically put your capital to work and begin to bring you profit.

The main requirement is to reach the age of 18+. If this requirement is met, then all you need to do is follow these steps: 1. Click the 'Get Started' tab in the top right corner of our website. 2. Provide your name, create a user login, enter your email address, and set your password. 3. Click 'Continue' and check out with terms and conditions to create your account. 4. To log in, simply click the 'Log In' tab located to the left of the 'Get Started' tab. 5. Choose an investment plan and proceed with your deposit.

No, each user is limited to one account on our site. The creation of multiple accounts is strictly prohibited, and our security systems are in place to identify and ban any additional accounts. The Galaxy Hub Capital Team retains the right to block any supplementary accounts and seize the associated funds.

Financial questions

Having an e-wallet is essential for depositing and withdrawing funds from Galaxy Hub Capital. If you don’t have a cryptocurrency wallet yet, you must create one and transfer the crypto assets you intend to use for your deposit to your Galaxy Hub Capital account.

We accept the following cryptocurrencies: BTC, USDT (TRC20), USDT (BEP20).

In your personal account, you will find a new deposit tab. Select the investment package, blockchain coin, and enter the amount. Then follow the payment instructions.

Investors have the option to make a deposit, which becomes locked and generates daily income on business days (from Monday to Friday). The distribution of profits and the duration of deposit locking vary based on the chosen investment plan. Once the cycle concludes, your initial deposit will be released and can be withdrawn or reinvested to continue generating additional income.

The minimum deposit amount is $50 for each of the accepted cryptocurrencies.

The processing time for deposits depends on the currency used and the amount of funds transferred. Typically, deposits are processed within 5-30 minutes. However, in certain instances, transaction completion may be delayed by several hours due to network congestion.

We do not provide an automatic reinvestment option to compound your profits. However, you have the option to manually create a new deposit using funds from your account balance to reinvest your earnings.

Profits are credited at 24-hour intervals starting from the moment you activate the deposit. For example, if you initiated the investment at 10:30 AM, your profit will be credited at 10:30 AM on the following business day.

No, we do not impose charges for deposits. However, please be aware of potential network fees. Networks may levy significant charges for transaction execution, so it's essential to consider this when making a deposit. Ensure the network fee is included in the transaction amount to deposit the desired sum into your account.

No, there is no limit. You are free to have as many active deposits as you wish.

To withdraw your earnings, follow these steps:
1. Log in to the User Area.
2. Navigate to the "Withdraw Funds" section in the left sidebar menu.

3. Select a cryptocurrency and the amount for the withdrawal.
4. Specify the e-wallet address to receive the funds.
We offer a variety of withdrawal methods: BTC, USDT (TRC20), USDT (BEP20), BNB, TRX, XRP.

The minimum withdrawal amount is $5 for each of the accepted cryptocurrencies.

All withdrawal requests are processed instantly. However, the actual transaction execution time may vary due to network congestion or additional blockchain confirmations.

No, all withdrawals are completely free of charge.

Withdrawals are limited to the same currency that your deposit is. For example, if you made a deposit in USDT BEP20, you could withdraw funds only to a USDT BEP20 address.

No, you are free to make as many separate withdrawals as you require.

The withdrawal amount cannot exceed the available balance in your account.

The deposit amount will be released and become available in your account at the end of the working cycle. The duration of the working cycle depends on the chosen investment plan.

Security Questions

We employ a multi-layered security approach, incorporating unique protocols, DDoS protection, Two-factor authentication, and various other measures to ensure the confidential and secure use of our services.

If you forget your password, you can easily recover it by clicking on the "Recover your login information" button and following the provided instructions. Should you encounter any issues during this process, please do not hesitate to contact our Support Team for further assistance.

To enable 2FA, follow these steps:
1. Log in to the User Area.
2. Navigate to the "Settings" section in the left sidebar menu.
3. In the "Settings" section, you'll find the "Security" tab.
4. Follow the provided steps to activate 2FA for your account.

To change your password, follow these steps:
1. Log in to the User Area.
2. Navigate to the "Settings" section in the left sidebar menu.
3. In the “Settings” section, you’ll find the option to change your password.

To save your wallet addresses, follow these steps:
1. Log in to the User Area.
2. Navigate to the "Settings" section in the left sidebar menu.
3. In the "Settings" section, you'll find the "Wallets" tab.

Other Questions

There are two ways to contact our Support Team:
1. Send a message via our website. To do this, click on “Support” on the top panel of the Galaxy Hub Capital home page.
2. Send a message via our Support Chat on Telegram.

Send your ad offers to us by email or via our Support Chat on Telegram.

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